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The ACP helps families afford necessary broadband for major activities such as workplace and study. It provides up to a $30 monthly discount on internet services and up to $75 for households on Tribal lands. It also provides a one-time discount to buy a computer or tablet.

You might be eligible if you are part of programs like Medicaid, SNAP, SSI, or if your income meets certain low-income guidelines. Other ways to qualify include being part of federal assistance programs like Federal Public Housing Assistance.

After signing up and approval, your phone and service will be shipped within 3-4 business days.

Approval usually takes about 20-30 minutes, but it can sometimes take a few days if additional verification of your documents is needed.

We might require the ending 4 digits of your SSN to check your eligibility for our government assistance services. Your personal information is kept private and secure.

To apply for a free government phone through Lifeline and ACP, you’ll generally need to provide proof of identity, proof of address, and proof of program participation or low income. Acceptable documents may include a driver’s license or state ID, utility bill, and benefit award letter or income statement.

Approval time for a free phone can vary, but it typically takes a few business days. Once your application is submitted and reviewed, you’ll receive a notification of approval or denial. Factors that may affect approval time include the completeness of your application and the verification process with your chosen service provider.

Yes, you can apply for both Lifeline and ACP benefits simultaneously. This can maximize your benefits and potentially provide you with a free government iPhone and even greater discounts on your phone service. However, keep in mind that you can only receive one Lifeline and one ACP benefit per household.

If you encounter any issues with the online application, you can contact our customer support team for assistance. We’re available [hours of operation] to help you troubleshoot any problems or answer your questions. You can also apply over the phone or in person at one of our partner locations.